May 22, 2006

A chapter closes

This coming Friday, May 26th, will be my last day at Danger. It's the end of a more than six year ride, one which contained a lot of ups, and some downs, but most importantly, the people on the ride with me were the best you could ever hope for. I learned a lot, I grew a lot, and I had an amazing time. My deepest thanks goes out to everyone I've worked with over the years.

A short while after that, I'll take up a new position at Microsoft, in their mobile group. Definitely shifting corporate gears a bit, I know, but the group I'll be working in is highly entrepreneurial, so it's a good fit for me. At the moment, I can't say much about what we're working on, but there's definitely some cool stuff underway. Stay tuned.

March 03, 2006

A Weird New Metric

Someone recently told me that, when looking interviewing with a company, he looks at their LinkedIn ratio: the number of current employees registered with LinkedIn vs. all employees registered for that company, past and present. Even though that contains severe sample bias (since people switching companies are more likely to register with LinkedIn), he still thought it was useful. I'm unconvinced, but it's an interesting use of the service.

August 08, 2005

PDF and PS

Every time a PostScript file lands on my desktop, I'm amazed that Adobe hasn't chosen to support the format in Acrobat Reader. Certainly, early on in the life of PDF, Adobe had incentive not to support PostScript in Acrobat -- many free apps could write the PS format, and Adobe's strategy was to make money on writing the files, not reading them, so supporting PostScript viewing in Acrobat would have cut into PDF's base.

But now, 12 years after PDF burst on the scene, the battle has been won. PDF has gone far beyond its page layout roots and has spawned a whole family of products for Adobe, while PostScript has generally been relegated to a few dusty corners of academia where TeX still reigns. (I'm talking mainly about text documents here.) I was curious to see how severely PDF trumped PS in the popular vote, so I checked with Google on a few random terms:

wordNumber of PDF docsNumber of PS docs
dog 1,930,000 18,100
topology 1,080,000 160,000
election 4,330,000 15,300
electron 2,580,000 95,100

As you probably guessed, it's a landslide.

So what's a poor user to do when he wants to read a PS file? Assuming he doesn't have a copy of Illustrator handy, he's going to need to find and install GhostScript and GhostView. GhostScript is a very powerful and flexible application (it has no problem handling PS, EPS, and PDF files, among others), but the viewer lacks the polish of a commercial offering. From my perscpective, forcing consumers to use a third-party app such as GhostScript tarnishes Adobe's reputation -- it makes it appear as though Adobe has turned its back on its firstborn.

Obviously it would require effort for Adobe to add PS support in Acrobat Reader, even though all of the hard work is already done. There might even be a bit of customer support cost to go along with it. But in the long run, I imagine those costs would be a drop in the bucket compared to Acrobat's revenue and it would generate goodwill among the academic community.

So come on Adobe, dance with the one who brung ya.

August 07, 2005

A Tale of Two Startups

Stealth(ish)-mode startup Zillow is getting a lot of buzz in Seattle these days. This real estate startup, founded by Richard Barton, the founder of Expedia, promises a "little revolution" and many seem to think he can deliver. (Not everyone is convinced, though; David Chase makes an interesting comparision between cracking the real estate establishment and cracking healthcare -- and remember the promise that Healtheon once held?)

But I've heard very little about another Seattle real-estate startup, Redfin, other than from satisfied users. Their site ties together MLS listings, FSOBs, satellite imagery, previous home sales, tax records databases smart searching and a slick interface to create a one-stop shop for buyers. I found it invaluable in my own search, as have many of my friends. So why is this company getting no press despite having street cred?

One indicator might be this: Redfin feels more like a service than a full product. Their technology is wonderful, but I don't know if they can parlay it into a viable company. I can easily see established brokerages (first and foremost, Windermere) benefitting from Redfin's technology -- perhaps their future lies in licensing, rather than end users. Will they play to their strengths?

August 06, 2005

Just curious

In thinking more about the Costco discussion earlier this week, I wonder if anyone can tell me the average length of time non-institutional investors hold individual stock? This data must be known. I'd be curious to see how behavior has changed over the years.

August 05, 2005

Tech Exodus

Good article in John Cook's VC Notebook column today on the migration of high-tech workers from Boston and the Bay Area to Seattle. He focuses heavily on the executive angle in the article, but I think the more serious and telling story is what's going on in the lower ranks.

Right now there is a crisis rapidly emerging in the Bay Area. Largely driven by the most expensive housing market in the nation, many established technology rank-and-filers are finding California simply too difficult to bear, despite its many virtues. Insane housing prices, high taxes, overall high cost of living, and terrible public schools are pushing many in our industry to look for good alternatives, and Seattle is at the top of their list.

If innovation and start-ups are the essence of Silicon Valley, then these workers are quite arguably the Valley's most precious resource. Start-ups in particular thrive on the energy and experience of people who have been around block enough times to know where the pitfalls lie and how to avoid them. These workers' wisdom allows companies, at a very real and day-to-day level, to rapidly get ideas to market by tempering just enough the youthful idealism and exuberance at the core of every start-up with the prudence of the possible. As much as VCs and executives get the press, seasoned workers are the lifeblood of the tech economy.

I am among those who have, heartbrokenly, left the Valley upon realizing that they cannot afford a regular life there. Reactions to my departure were mixed: some -- the wealthy, who had made their fortunes from start-ups -- seemed perplexed; others -- the believers -- suggested I suck it up, make it work, hold on for the payout. But many more understood where I was coming from, and where I was going to.

I found I was hardly alone in my decision. While I was finalizing my decision, I learned that three other colleagues at Danger had independently made the decision to move to Seattle as well, all within months of each other. (Three of us work remotely; the fourth moved on.) My wife and I were simply following friends who had moved a here a year before us. Now, in a small circle of friends, two more couples will be moving up within months.

California's loss will be Seattle's gain as much of the muscle of innovation migrates north. Capital, which is fluid, will follow the creative workers, who are not. No doubt the recruited executives will follow, too, as Seattle's start-up community grows in stature and as more money flows in (Washington already ranks third in the nation in terms of the number of deals; fifth in terms of dollars). And, ready to help out, a fresh crop of prime raw talent is produced yearly from the CS department of UW. The breeding ground of innovation is more fertile than ever here.

If trends continue, where will California be a decade? It's hard to say. The money will always be there, as will the young and eager. But by then, the majority of those with critical knowledge may have moved away. Perhaps the continued rise of remoting, coupled with the relatively short distance between Seattle and the Bay Area, will make this less of a concern. Regardless I anticipate more green in the Emerald City's future.

July 28, 2005

Costco

Good profile of Costco from the NYT. Costco's philosophy of attracting and retaining good employees by paying decent wages and offering good benefits puts it at odds with Wall Street, despite good growth:

Costco's average pay, for example, is $17 an hour, 42 percent higher than its fiercest rival, Sam's Club. And Costco's health plan makes those at many other retailers look Scroogish. One analyst, Bill Dreher of Deutsche Bank, complained last year that at Costco "it's better to be an employee or a customer than a shareholder."

[CEO]  Sinegal begs to differ. He rejects Wall Street's assumption that to succeed in discount retailing, companies must pay poorly and skimp on benefits, or must ratchet up prices to meet Wall Street's profit demands.

Good wages and benefits are why Costco has extremely low rates of turnover and theft by employees, he said. And Costco's customers, who are more affluent than other warehouse store shoppers, stay loyal because they like that low prices do not come at the workers' expense. "This is not altruistic," he said. "This is good business." ...

"On Wall Street, they're in the business of making money between now and next Thursday," [Sinegal] said. "I don't say that with any bitterness, but we can't take that view. We want to build a company that will still be here 50 and 60 years from now."

I think this approach is right on the mark and benefits both employees and customers, although it's no doubt incredibly hard to pull off in a public company. One can only hope that Mr. Sinegal, who is now 69, is grooming a successor as fiercely protective of this philosophy as he is.

June 25, 2005

True, and well-packaged

Great soundbyte from Thomas Friedman from his Wired interview:

When I was growing up, my parents told me, "Finish your dinner. People in China and India are starving." I tell my daughters, "Finish your homework. People in India and China are starving for your job."


August 11, 2004

And speaking of genius...

Holy cow! I just learned that stamps.com is offering personalized stamps -- you send them a photo, they print you up a sheet of stamps with the photo on it. They review the photos to make sure they're clean, but that's no doubt done cheaply offshore. At almost twice the price of the normal price of stamps, this is like minting money.